Virtual Care Clinic
Virtual Care Clinic
Scope of Services
The Virtual Care Clinic is available for our patients’ same day needs and general symptom relief.
Our team of Virtual Care providers offer Telehealth appointments to Millennium Physician Group patients who are 18 and older with a first or second home in Florida through video and audio or audio-only calls to a patient’s preferred smart device.
Patients can choose their own appointment on our website or mobile app, call our Virtual Care Clinic line, or get scheduled through any Millennium Physician Group department, such as a Primary-Care, Specialty, or Walk-In Clinic, the Patient Connection Center, or the 24/7 Nurse Triage line.
Symptoms and Conditions List
– Prescription refills (no controlled substances)
– Chest: congestion, coughing, sore throat, wheezing without shortness of breath
– Sinus: Post-nasal drip, pressure, runny or stuffed up nose
– Digestion: nausea, vomiting, diarrhea, abdominal pain without bloating
– Urinary: UTI, frequency, burning, stinging, color
– Cold or fever with temperature at or below 102.5
– Head: ear ache, head ache, eye infection
– Skin: bumps, bruises, bites, rashes, reactions
– Pain: joints, muscles, back, neck
– High/low BP*
> if lower than 100/60, or with additional symptoms with elevated BP (→ in-person exam)
> if coupled with chest pain, shortness of breath, severe headache, or vision loss (→ ER, free-standing Emergency Room recommended)
Most commonly seen issues (includes above): Bronchitis, Sinusitis, Pharyngitis, Conjunctivitis, COVID, Flu, Viral Infections, Gout, Cellulitis, Poison Ivy, Poison Oak, Sumac
Examples of some conditions requiring specialized in-person care (therefore not appropriate for Virtual Care Clinic)
– Anxiety, mental health episode
– Severe weakness, fainting, falls
– Dehydration over several days (with inability to keep liquids down)
– Uncontrolled diarrhea or vomiting
– DVT, Unilateral Edema* (OK if pt has history of chronic bilateral and in slightly worsened state)
– Vertigo, dizziness* (OK if history of vertigo with their classic symptoms)
– Shortness of breath* (OK if pulse ox @home with SAT >95%)
– Dental care* (OK for antibiotics for infection)
– Active heart attack, stroke or pulmonary embolism
– Chest pain or tightness
– Abdominal pain with bloating
– Object in eye or skin
– Visual disturbance: double vision, sudden loss or blurred vision, flashes or visual field cuts
– Change in color of extremity
– Choking, difficulty swallowing or managing saliva
Ineligible patients
– No new patients
– No controlled substances
– No non-FL residents* OK if patient has 2nd home in FL
– No follow-ups for lab tests, radiology, or specialist workups
– No translation services available at this time
Available hours
Monday – Friday
8:30 a.m. – 9:00 p.m.
Saturday – Sunday
9:00 a.m. – 5:00 p.m.
*Hours and days are subject to change
Simply schedule your appointment here, or call us at (877) 748-1114 to request an appointment for a Telehealth visit with our dedicated team of Virtual Care providers.
